We Did It!!
Friday, September 25, 2009
More pictures to come...when I get a second of spare time!!
UPDATE: More Pictures
Sales Lady then scrambles off to the back room mumbling something about checking again. In the meantime I am fuming and my sister keeps trying to calm me down. NO ONE in the store is trying to help me, no one apologizes or acknowledges my existence.
Sales Lady finally emerges from the back room and lets me know that they do have my dress. She then informs me that it was listed under a different store location and therefore not in their system. Still no apology. I reminded her that that little mistake was their fault. You see, when I ordered the dress it was sent to the wrong store and had to be driven over to the Orland Park location. Sales Lady kind of sighs and rolls her eyes at this. I very calmly ask her again if I can please try on my dress. Big sigh this time and she scuttles off to the back room to get my dress. I AM NOT leaving the store without my dress this time.
While I'm waiting I decide to confirm my alterations appointment. My dress thankfully does not need too many alterations. I actually just need a bustle. I ask the Counter Girl if she can check my alteration day. She gets out her appointment book and flips through it and lo and behold, there is no appointment. I know my mother made the appointment for July 11th. Counter Girl, basically calling me a liar, tells me that they don't do alterations on the weekends. At this point I am ready to punch someone in the face. I whip out my cell phone and call my mom. She confirms that she did make the appointment and the girl she spoke with had a heavy accent. I tell this to Counter Girl and She says, "Oh that was Foreign Girl, she doesn’t work here anymore."
Oooooooooooh okay.......that makes it all better?
Still no apology.
Counter Girl then hands me a ticket with alteration pricing on it. Now remember, all I'm going to need is a bustle. For those of you that don't know, its just a few little hooks that hold your train up so its not dragging all over the place during the reception. Simple right? Not at House of Brides! According to this ticket, that bustle is going to cost me somewhere in the neighborhood of $475.00!! I say this can't be right. Counter Girl tells me that it is right. I say nope, no thanks. I'll get my bustle put on somewhere else. Besides, at this point I DO NOT want to leave my dress there. I really don't want to get my bridesmaid dress there either. Which brings me to that portion of the HORRIBLE EXPERIENCE!
Sales Lady hands me my dress and I snatch it and hug it to my chest in a death grip. The Jaws of Life couldn’t cut it away from me at this point. I ask Sales Lady about bridesmaid dresses. I let her know that I am looking for dresses that come in chocolate brown and tea length. She says, in a constipated tone, “That’s not how we do it here. You try on the dresses and then we let you know if it comes in your color.”
Oooookay…that sounds ass-backwards to me but I’ll play your little game House of Brides. My sister picks out some dresses and she tries them on. We are not particularly thrilled with any of them but settle on two (secretly we have decided that we are going down the street to David’s Bridal to try on some more dresses) and bring them to Counter Girl. My sister asks her to put these two dresses on my “wish list” and we are going to think about it and come back. Counter Girl informs us that any bridesmaid dress that we order is going to be a rush order and cost $60 to $70 dollars more. Now, let me let you all know that I had called earlier in the week and I was told I had plenty of time to order the bridesmaid dress. All of a sudden it was a rush order? Then Sales Lady asks me how many girls I have in my wedding party. I tell her, “Your looking at her.” My sister is my matron of honor and that’s it. She sniffs and makes a face. “That’s going to be extra. We add $25 if there is only one person in your bridal party.”
Whaaaaat the hell??? You are going to charge me for only having one person in my bridal party? I have NEVER heard of this. Still no apology. This particular House of Brides is very good at making you feel like you are scum and have no business being there. It was a really bad experience. I will not be going back there for any reason and I will not recommend them to anyone.
We leave and go to David’s Bridal. David’s Bridal in Orland Park is wonderful! They made me feel like a princess and treated my sister and I as if we were the only people in the store. We found a bridesmaid dress (not a rush order) and also got information on tuxes. Thank you David’s Bridal!
x-posted to weddingplans